All of my clients know that I enthuse about the simplicity of the Balanced Scorecard (BSC), Strategy Maps and the BSC itself, developed by Kaplan and Norton. Today, in a discussion with a client company’s knowledgeable director, I could again sense that the seemingly complexity of a BSC Strategy Map is so off-putting to some [...]
Filed under: planning | Tagged: balanced scorecard, business planning, organisation, strategy maps | 2 Comments »