Strategy maps – simple but seemingly complicated

All of my clients know that I enthuse about the simplicity of the Balanced Scorecard (BSC), Strategy Maps and the BSC itself, developed by Kaplan and Norton. Today, in a discussion with a client company’s knowledgeable director, I could again sense that the seemingly complexity of a BSC Strategy Map is so off-putting to some [...]

Important vs. Urgent

A client/consultant and I recently discussed the fact that so many owners and managers are totally reactive. They are forever dealing with urgent matters and are in a crises mode. This could be partly due to the fact that many have not learned to delegate in depth. However, it is possibly equally true that so [...]

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