Level Four “Time Management”

Nobody manages time. We all know that we manage ourselves in relation to time or hours available.

Most of my clients have some system of “time management” in place. I implemented a Level Four approach. It is very liberating as it has only two categories: relations and results. Two smart directors took note and their interest is the reason for this post.

Four levels of “time management” have been developed through the years:

  • The first level covers the use of to-do lists and notes with which we try to get some order into what has to be done.
  • The second level concerns the use of diaries/calendars. Here we not only try to cope with the immediate. We also attempt to look ahead, to also schedule future events and tasks. Some of us buy impressive planning diaries while others use Outlook’s Calendar. Many of us have learned to synchronize our laptops and our business cellular/mobile phone calendars. Thus we create the ability to alter our appointments or add some while on the move. We are no longer office-bound. We are agile. Our company is where we are.
  • The third level covers adding important objectives and prioritization. It requires daily planning and a managing of task lists. We have specific plans and wish to accomplish certain goals which will grow our businesses. We use our calendars to assist us, insert important must-achieve objectives on specific days and set electronic reminders.

Many people, however, are not able to cope with this fairly detailed approach. Some say it takes the spontaneity out of work. Of course, the real culprit is back-to-back appointments with people and a scarcity of appointments with objectives. Too many appointments with people crowd out hours which should be spent on working on objectives and projects. An unbalanced business calendar leads to a need for doing work after hours – and to a neglect of other roles such as being a spouse, a parent or a friend.

  • The fourth level concerns the human dimension. We manage ourselves. Rather than focusing on tasks and on the use of time, we focus on building relationships and on accomplishing results. From a business point of view, I believe clients ought to be uppermost in one’s thoughts and all results should directly or indirectly relate to value which we create for clients. Be client-centric.

Please note that you would still incorporate objectives, task lists and reminders but the mental departure point is different. A paradigm shift in thinking about your calendar provides astonishing relief.  Start each day, week and month with two questions:

  1. Which relationships require my attention?
  2. Which results do I have to generate in order to build and strengthen relationships? And do not only think of business relationships. Also insert your loved ones/family and friends in your calendar.

Think blue and red. Appointments with people get a blue fill-in. Appointments with important objectives leading to results are in red. Maintain a balance.

Do not over plan. Two blue entries and one red entry per day are sufficient. Leave lots of space for all the other tasks which normally fill your day, many of which do not need to find their way onto your calendar at all.

Think relations and results.

Try it.

Albert

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5 Responses

  1. Hey Albert, I like this. Simple with room to grow. Relationships and results. I really like your point about appointments without objectives.
    Life is just to short for pointless meetings. On the top of my weekly plan I have written “Is this the best way to be spending your time right now?” which I ask myself when I start frittering time away.

    Yesterday Harvard Business Publishing sent out a daily management tip about time-management which drew flak from Stella, who though time-management tips belonged in the free, local newspaper. The key point offered by the writer was that we should break our bigger tasks down into do-able chunks which fits in with your posting. I guess some people have life so buttoned up and under control that notes like yours are unnecessary.

    Check it out at: http://hbsp.ed10.net/r/KNDQ/JSPQ8/XHGQGH/WOLJT/1Z4GB/SN/t

    thanks for the effort you put into this blog.

  2. Thanks for this Albert. I like the focus on relationships, and think I should spend more time on this in Kayamandi with Jacques and the women. When I have spent more time in this area, as you and I have done recently in the workshops, the results are very satisfying.
    I like to have a quiet time every day, preferably early, to focus on things that are important…

  3. Hi Stephen – Gina Trapani wrote about to-do-lists which are also important especially if they are clear. As you know, I group these into call, mail or meet categories.

    But to-do lists concern getting ready for take-off. My posts concerns thinking altogether differently about your calendar or diary. Give it a new, higher-level meaning. Think in terms of relationships and results which you wish to achieve for your clients (and others) and use your diary for this purpose. Then create to-do lists with small, clear steps. To-do-lists should not be the departure point.
    Albert

  4. [...] Top Posts Good to Great and the Balanced ScorecardIn Praise of Praising10 Principles of Personal LeadershipLevel Four "Time Management" [...]

  5. [...] PS See a related post Level Four “Time Management”. This entry was posted in leadership and tagged best practice, in flow, organisation by Albert [...]

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